





Live Chat option can be found at the very top of this page. When available, customer can use it to directly communicate with our sales or customer service representatives on issues that are concerned to you. The chat session is secure and to use it, simply click the link and let us know whom you would like to chat. Once the chat session established, you are connected live with our representative.
Web form is a easy to use online form that can capture your service request. It's a secure connection by Yahoo server. To better service your need, we would like to have "name", "email" and "request category" as mandatory. Once submitted, our sales or service representative will review it immediately and follow it through. Web Form is a better alternate if you don't have any email client installed (i.e. Outlook, Lotus Notes).
At JewelryNanny.com we want you to be completely satisfied with us which is why we inspect your order carefully before shipping it to you. If a product did not meet your expectations or you are not satisfied with a purchase you may return the product for a refund within 30 days of the receipt of your order. Detailed return policy here
Unfortunately we cannot process exchanges. If you would like a different item or size, please return your original merchandise and place a new order.
Click the "Feedback" tab to the right, and leave us your valuable suggestion or ideas. 
